Job Title: Head of Product Design (UX/UI)

£65-80K 

Founded by a team of financial experts and ex-MAT professionals, IMP Software has a deep understanding of the challenges facing multi-academy trusts. Our mission is to empower multi-academy trusts with the tools and expertise they need to manage their finances more efficiently and effectively. That's why we're trusted by trusts across the country to provide the only budgeting, forecasting, and reporting software designed specifically for them. From a standing start, in less than 5 years we are now used by most large trusts to help them deliver smarter MAT Finance.

We're proud to be at the forefront of innovation in the MAT finance sector, and we're constantly looking for ways to improve our offering. We work closely with our customers to understand their requirements so that we can tailor our product to their specific needs, and our team is always available to provide expert advice and support.

But at our core, we're more than just a software company. We're a team of passionate and dedicated professionals, committed to helping multi-academy trusts achieve their financial goals. We believe that financial planning should be simpler, more accessible, and more transparent, and we're proud to be leading the way in supporting smarter MAT finance.

At IMP we are very aware that the success of our business will be directly correlated to the quality of the team that we can attract and more importantly retain! Due to this core belief, IMP offers fantastic career progression within a business that places huge importance on the happiness of the team, through our respectful, fun(!) and supportive culture + flexible working, regular socials and funded/encouraged CPD.

Role Description:

We’re looking for a Head of Design to shape the future of product design at IMP. This is a strategic and hands-on role, ideal for someone who thrives in a fast-growing SaaS environment and is passionate about solving complex user problems through elegant design.

You’ll lead our design practice, build the Design team, mentor our other designers, and work closely with Product, Engineering, and Customer teams to deliver intuitive, accessible, and impactful user experiences across our platform.

Key responsibilities:

• Design Leadership

• Build and lead a high-performing design team, fostering a culture of creativity, inclusion, and excellence.
• Define and evolve the design vision and strategy in alignment with product and business goals.
• Establish scalable design processes that integrate seamlessly with product development.
• Advocate for design thinking and accessibility across the organisation.
• Define, introduce and track KPIs to measure design team impact and efficiency
• Drive to ensure that design is considered in decision making.
• Mentor and manage designers, fostering a culture of creativity, collaboration, and continuous improvement.
• Product Design
• Lead end-to-end design for strategic product initiatives, from discovery to delivery.
• Collaborate cross-functionally to shape product strategy and ensure design feasibility.
• Own and evolve the design system to support consistency, scalability, and speed.
• Partner with Product to continuously improve the product development lifecycle.
• User Research & Validation
• Champion user research and validation practices to inform product decisions.
• Translate user insights into actionable design and product improvements.
• Define and track UX metrics to measure user satisfaction and product usability.
• Ensure empathy for users is embedded in every stage of the design process.
• Cross-functional Collaboration

• Act as a strategic partner to Product, Engineering, and Customer Success teams.
• Align design efforts with business goals and user needs.
• Communicate design rationale effectively to stakeholders at all levels.

Skills & Experience

• Proven experience leading design in a SaaS or B2B environment.
• Track record of building and scaling design teams and systems.
• Strong portfolio showcasing strategic thinking and measurable impact.
• Deep proficiency in modern design tools (e.g., Figma).
• Strong understanding of accessibility, responsive design, and front-end technologies.

Preferred Qualifications:

• Experience in finance, education, or enterprise software.
• Familiarity with Blazor or component-based frameworks.
• Experience with Telerik or similar design systems.

Benefits:

• 27 days of holiday per year plus bank holidays
• AXA Health insurance including dental and mental health
• Broadband allowance
• Home office stipend
• Life assurance (4 x basic salary)
• Encouraged and funded CPD

Please send your CV and a personal statement outlining why you’re a good fit to careers@impsoftware.co.uk.